PRIVACY NOTICE
Last updated November 13, 2022
This privacy notice for MetaOra (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Visit our website at https://app.exirtechno.com/help-center, or any website of ours that links to this privacy notice
- Download and use our mobile application (MetaOra), or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please get in touch with us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but
you can find out more details about any of these topics by
clicking the link following each key point or by using our table
of contents below to find the section you are looking for. You
can also click here to go directly to our table of contents.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal
information depending on how you interact with MetaOra and the
Services, the choices you make, and the products and features you
use. Click
here to
learn more.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information? We process your
information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to
comply with the law. We may also process your information for other
purposes with your consent. We process your information only when we
have a valid legal reason to do so. Click
here to learn
more.
In what situations and with which types of parties do we share
personal information?
We may share information in specific situations and with specific
categories of third parties. Click here to learn more.
How do we keep your information safe? We have
organizational and technical processes and procedures in place to
protect your personal information. However, no electronic
transmission over the internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Click here to learn more.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights? The easiest way to
exercise your rights is by filling out our data subject request form
available here:
https://app.exirtechno.com/help-center/#contact, or by contacting us. We will consider and act upon any request by
applicable data protection laws.
Want to learn more about what MetaOra does with any information we
collect? Click
here to review the
notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
The personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you register on the Services, express an interest in obtaining
information about us or our products and Services, when
participating in activities on the Services, or otherwise when you
contact us.
Personal Information Provided by You. The personal
information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect
may include the following:
- names
- email addresses
- phone numbers
- usernames
- passwords
- billing addresses
- debit/credit card numbers
- contact or authentication data
- contact preferences
- job titles
- mailing addresses
Sensitive Information. We do not process sensitive
information.
Social Media Login Data. We may provide you
with the option to register with us using your existing social media
account details, like your Facebook, Twitter, or other social media
account. If you choose to register in this way, we will collect the
information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.
Application Data. If you use our application(s), we
also may collect the following information if you choose to provide
us with access or permission:
- Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, microphone, reminders, sms messages, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
- Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID, and information about the features of our application(s) you accessed.
- Push Notifications. We may request to send you to push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and
operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short: Some information, such as your Internet Protocol (IP) address
and/or browser and device characteristics, is collected
automatically when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but may
include device and usage information, such as your IP address,
browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other
technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages, and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other devices you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud
prevention, and to comply with the law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services,
including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate the delivery of services to the user.We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below).
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
- To provide a dedicated learning path. Overall users have different interests and goals. So for learning languages, they strongly need to pursue their desires. In a matter of fact, they need to watch, listen and read their specific videos, stories, etc. So we sometimes try to collect information related to their interests to be able to provide convincing content for them.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process your personal
information when we believe it is necessary and we have a valid
legal reason (i.e., legal basis) to do so under applicable law,
like with your consent, to comply with laws, to provide you with
services to enter into or fulfill our contractual obligations, to
protect your rights, or to fulfill our legitimate business
interests.
If you are located in the EU or UK, this section applies to
you.
The General Data Protection Regulation (GDPR) and UK GDPR require us
to explain the valid legal bases we rely on to process your personal
information. As such, we may rely on the following legal bases to
process your personal information:
- Consent. We may process your information if you have permitted us (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request before entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described:
- Send users information about special offers and discounts on our products and services
- Develop and display personalized and relevant advertising content for our users
- Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
- To understand what are the main users’ interests, we can provide a dedicated learning path.
- Legal Obligations. We may process your information where we believe it is necessary to comply with our legal obligations, such as cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to
you.
We may process your information if you have given us specific
permission (i.e., express consent) to use your personal information
for a specific purpose, or in situations where your permission can
be inferred (i.e., implied consent). You can withdraw your consent
at any time. Click here to learn more.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or maybe a victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
- Cloud Computing Services
- Communication & Collaboration Tools
- Data Analytics Services
- Data Storage Service Providers
- Ad Networks
- Payment Processors
- Performance Monitoring Tools
- Product Engineering & Design Tools
- Sales & Marketing Tools
- Social Networks
- Testing Tools
- Affiliate Marketing Programs
- Website Hosting Service Providers
- Retargeting Platforms
- User Account Registration & Authentication Services
We also may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short:
We are not responsible for the safety of any information that you
share with third parties that we may link to or who advertise our
Services, but are not affiliated with, our Services.
The Services may link to third-party websites, online services, or
mobile applications and/or contain advertisements from third parties
that are not affiliated with us and which may link to other
websites, services, or applications. Accordingly, we do not make any
guarantee regarding any such third parties, and we will not be
liable for any loss or damage caused by the use of such third-party
websites, services, or applications. The inclusion of a link to a
third-party website, service, or application does not imply an
endorsement by us. We cannot guarantee the safety and privacy of the
data you provide to any third parties. Any data collected by third
parties is not covered by this privacy notice. We are not
responsible for the content or privacy and security practices and
policies of any third parties, including other websites, services,
or applications that may be linked to or from the Services. You
should review the policies of such third parties and contact them
directly to respond to your questions.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a
social media account, we may have access to certain information
about you.
Our Services offer you the ability to register and log in using your
third-party social media account details (like your Facebook or
Twitter logins). Where you choose to do this, we will receive
certain profile information about you from your social media
provider. The profile information we receive may vary depending on
the social media provider concerned, but will often include your
name, email address, friends list, and profile picture, as well as
other information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that
are described in this privacy notice or that are otherwise made
clear to you on the relevant Services. Please note that we do not
control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend
that you review their privacy notice to understand how they collect,
use, and share your personal information, and how you can set your
privacy preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required
by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice unless a
longer retention period is required or permitted by law (such as
tax, accounting, or other legal requirements). No purpose in this
notice will require us to keep your personal information for longer
than the period in which users have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such
information or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from
any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security of
any personal information we process. However, despite our safeguards
and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access,
steal, or modify your information. Although we will do our best to
protect your personal information, the transmission of personal
information to and from our Services is at your own risk. You should
only access the Services within a secure environment.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA),
United Kingdom (UK), and Canada, you have rights that allow you
greater access to and control over your personal
information. You may review, change, or terminate your
account at any time.
In some regions (like the EEA, UK, and Canada), you have certain
rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; and (iv) if
applicable, to data portability. In certain circumstances, you may
also have the right to object to the processing of your personal
information. You can make such a request by contacting us using the
contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will consider and act upon any request by applicable data
protection laws. If you are located in the EEA or UK and you believe
we are unlawfully processing your personal information, you also
have the right to complain to your local data protection supervisory
authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data
protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying
on your consent to process your personal information, which may be
express and/or implied consent depending on the applicable law, you
have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us using the contact
details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below or by updating your preferences.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows,
will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional
communications at any time by clicking on the unsubscribe link in
the emails that we send, or by contacting us using the details
provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists.
However, we may still communicate with you ” for example, to send
you service-related messages that are necessary for the
administration and use of your account, to respond to service
requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in
your account or terminate your account, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
- User can access their account in our MetaOra Mobile App, but in case of changing some of their information and deleting their account, they can contact us through the existing form in “https://app.exirtechno.com/help-center/#contact“.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases.
However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations,
enforce our legal terms, and/or comply with applicable legal
requirements.
If you have questions or comments about your privacy rights, you may
email us at [email protected].
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track (“DNT”) feature or setting you
can activate to signal your privacy preference and not to have data
about your online browsing activities monitored and collected. At
this stage, no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If
a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version
of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted
specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The
Light” law, permits our users who are California residents to
request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If
you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact
information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with Services, you have the right to request the
removal of unwanted data that you publicly post on the Services. To
request the removal of such data, please contact us using the
contact information provided below and include the email address
associated with your account and a statement that you reside in
California. We will make sure the data is not publicly displayed on
the Services, but please be aware that the data may not be
completely or comprehensively removed from all our systems (e.g.,
backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a “resident” as:
(1) every individual who is in the State of California for other
than a temporary or transitory purpose and (2) every individual who
is domiciled in the State of California who is outside the State of
California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to
certain rights and obligations regarding your personal
information.
What categories of personal information do we collect?
We have collected the following categories of personal information
in the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | NO |
B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | NO |
C. Protected classification characteristics under California or federal law | Gender and date of birth | NO |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
G. Geolocation data | Device location | NO |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
I. Professional or employment-related information | Business contact details to provide you with our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
J. Education Information | Student records and directory information | NO |
K. Inferences drawn from other personal information | Inferences are drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics | YES |
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitate the delivery of our Services and respond to your inquiries.
How do we use and share your personal information?
MetaOra collects and shares your personal information through:
- Social media cookies
More information about our data collection and sharing practices can
be found in this privacy notice.
You may contact us by email at [email protected], by visiting
https://app.exirtechno.com/help-center/#contact, or by referring to the contact details at the bottom of this
document.
If you are using an authorized agent to exercise your right to opt
out we may deny a request if the authorized agent does not submit
proof that they have been validly authorized to act on your
behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
under a written contract between us and each service provider. Each
service provider is a for-profit entity that processes the
information on our behalf.
We may use your personal information for our business purposes, such
as for undertaking internal research for technological development
and demonstration. This is not considered to be “selling” your
personal information.
MetaOra has not sold any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months.
MetaOra has disclosed the following categories of personal
information to third parties for a business or commercial purpose in
the preceding twelve (12) months:
The categories of third parties to whom we disclosed personal
information for a business or commercial purpose can be found under
“WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?“.
Your rights concerning your data
Right to request deletion of the data – Request to delete
You can ask for the deletion of your personal information. If you
ask us to delete your personal information, we will respect your
request and delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the
exercise by another consumer of his or her right to free speech, our
compliance requirements resulting from a legal obligation, or any
processing that may be required to protect against illegal
activities.
Right to be informed – Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
By applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer
request or to re-identify individual data to verify a consumer
request.
Right to Non-Discrimination for the Exercise of a Consumer's
Privacy Rights
We will not discriminate against you if you exercise your privacy
rights.
Verification process
Upon receiving your request, we will need to verify your identity to
determine whether you are the same person with whom we have the
information in our system. These verification efforts require us to
ask you to provide information so that we can match it with the
information you have previously provided us. For instance, depending
on the type of request you submit, we may ask you to provide certain
information so that we can match the information you provide with
the information we already have on file, or we may contact you
through a communication method (e.g., phone or email) that you have
previously provided to us. We may also use other verification
methods as the circumstances dictate.
We will only use the personal information provided in your request
to verify your identity or authority to make the request. To the
extent possible, we will avoid requesting additional information
from you for verification. However, if we cannot verify your
identity from the information already maintained by us, we may
request that you provide additional information to verify your
identity and for security or fraud-prevention purposes. We will
delete such additionally provided information as soon as we finish
verifying you.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to request the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf by the CCPA.
- You may request to opt-out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by email at
[email protected], by visiting
https://app.exirtechno.com/help-center/#contact, or by referring to the contact details at the bottom of this
document. If you have a complaint about how we handle your data, we
would like to hear from you.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice
as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated “Revised” date and the
updated version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify you
either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this
privacy notice frequently to be informed of how we are protecting
your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email
us at [email protected] or by post to:
MetaOra YALI MAH. TOPSELVİ CAD. MAI RESIDENCE A BLOK NO: 100A İÇ
KAPI NO: 48 KARTAL / İSTANBUL Istanbul, Istanbul 34873 Turkey
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
Based on the applicable laws of your country, you may have the right
to request access to the personal information we collect from you,
change that information, or delete it. To request to review, update,
or delete your personal information, please visit
https://app.exirtechno.com/help-center/#contact.